Contact

Let's talk yarn and projects

Have a question about a DHG yarn, a color, packaging, or your order? Write to us: we will help you find the information you need.

How to contact us

You can use the contact form or write to us at contact@eco-bienetre.shop.

For a question about a yarn, please specify its name, the color, and the desired packaging. For order tracking, please provide the order number to help us respond more quickly.

Our availability

Monday to Friday, from 9 a.m. to 6 p.m. We respond within 24 to 48 business hours.

To prepare your project

Our product pages provide all available information on the composition, length, packaging, and care of the yarns. Photos of our own creations are there to give you ideas for combining colors and textures.

Can't find a piece of information? Tell us which yarn you are interested in and what you would like to know.